FAQs

  • All our fees are competitive within the wider market.

    Our fees take into account the level of personalised attention that we provide to each and every client. We understand that every client is unique, and we take the time to get to know our clients on a personal level. This allows us to tailor our services to meet your specific needs and ensure that you are completely satisfied with the results.

    • For permanent roles, we charge a % of the annual gross salary of the candidate

    • For part-time roles, we will work with the family to agree the best fee based on the length of the engagement

    • For travel, holiday or specialist nanny placements, we work on a case by case basis

    For further information on rates, please request a rate card.

  • We are focussed on making sure the matches we make are high quality and that due diligence is done before any contract is signed. In the unlikely event that things don’t work out, we offer a free replacement candidate for you up to 12 weeks into the engagement.

    We also offer a virtual HR service for you so that if you’re having any issues in the early days, we can act as an intermediary for you and help solve any teething problems from the outset.

  • As a bear minimum we conduct the following checks on all our candidates:

    • DBS (criminal record check)

    • Right to work check

    • Reference checks (personal and professional)

    • Qualifications verification

    • Professional registration checks

  • We largely work on referrals from our network. We do advertise online also as well as on a number of forums but the majority of our nannies come through recommendations.

  • Because we work on every role with each family on an individual basis, we will tailor our search to your needs.

    We work with candidates from first jobbers through to life-time career nannies. It really depends on what your family are looking for.

    We have placed people in various roles including

    • Live-in, Live-out and hybrid roles

    • Permanent full-time and permanent part-time roles

    • Temporary roles (3 months or shorter)

    • Maternity (overnight) roles

    • Travel / Holiday roles

  • All salaries are based on experience and also to ensure nannies have access to the living wage. Arthur's House is here to help though. If you're panicking about the total cost of employing a nanny, our team will help to negotiate something that works for all parties. There is normally a way to compromise. The more experienced the nanny, the more you will need to pay. Especially if they have specific skills such as SEN or Sleep Training qualifications.

    At the moment, we work with nannies charging anything from £12 p/h - £30p/h net.

    For more information about what a nanny may cost your household, feel free to contact us for a no obligation chat.

  • Our agency can help you with everything you need from contracts to policies to holiday allowance and beyond. To find out more about how we can help, schedule a call with us today.

  • Yes!

    Arthur’s House can help you to navigate the confusion around employing a nanny in your home. Our team can talk you through each step so don’t worry.

  • We are always open to receiving profiles of people who work in the childcare industry.

    Please head to our registration page to send a speculative CV to our team to review here

    Or send us an email directly to katie@arthurshouse.uk