Arthur's House Nanny Agency is a premium childcare placement service specialising in matching qualified nannies, governesses, and other childcare professionals and household staff with families throughout London and surrounding areas. We pride ourselves on our personalised approach and thorough vetting process to ensure the perfect match for your family's needs.

While we primarily serve London and the Home Counties, we also place nannies throughout the UK and internationally (US, UAE, Europe) for the right opportunities. Please contact us to discuss your specific location needs.

Our agency is distinguished by our:

- Rigorous vetting process including enhanced DBS checks

- Personalised matching based on your family's unique needs and values

- Ongoing support throughout the placement

- Access to a diverse pool of qualified candidates

- Specialised expertise in high-profile and private household staffing

We place a wide range of childcare professionals including:

- Nannies (live-in and live-out)

- Governesses/Governors

- Maternity nurses

- Night nannies

- Newborn specialists

- Nanny-housekeepers

- Temporary nannies

- Holiday nannies

- Special needs nannies

- Tutors and educational consultants

Our placement fees are structured based on the type of position and contract length. Typically, our permanent placement fee is a percentage of the annual salary and includes a replacement guarantee period.

We also offer corporate rates for our B2B customers.

Please contact us directly for our current fee schedule and to discuss your specific requirements.

Yes, we offer a replacement guarantee period (typically 3-6 months depending on the placement type). If the placement doesn't work out during this period due to resignation or termination (except in cases of redundancy), we will find a replacement at no additional agency fee.

The timeline varies depending on your specific requirements and the current candidate pool. Typically, we can present suitable candidates within 1-2 weeks of your initial consultation. The entire process from consultation to placement can take between 2-6 weeks, though we also offer emergency placements when possible.

To register with us:

1. Complete our online application form

2. Submit your CV and relevant certifications

3. Provide at least two professional references

4. Schedule an in-person or video interview with our recruitment team

5. Complete our background check process.

Once registered and approved, we will contact you when suitable positions match your qualifications and preferences.

No, there is never a fee for candidates to register with Arthur's House Nanny Agency. Our fees are paid by the employing families.

While requirements vary by position, we typically look for:

- Relevant childcare qualifications (NNEB, CACHE, Montessori, etc.)

- First aid certification

- At least 1 year of professional childcare experience

- Excellent references

- Enhanced DBS check (or willingness to obtain one)

- Right to work in the UK

Additional qualifications such as driving license, swimming abilities, foreign languages, or musical talents can enhance your placement opportunities.

Salaries vary widely based on your qualifications, experience, duties, hours, and location. In London, experienced nannies typically earn between £30,000-£70,000+ per annum (gross), with additional benefits. Special qualifications or responsibilities may command higher compensation. We work to ensure our nannies receive competitive and fair compensation packages.

Yes, we offer temporary, seasonal, and short-term placements in addition to permanent positions. These can range from holiday cover to maternity nurse placements or temporary assignments during family relocations.

When employing a nanny in the UK, families must: -

Verify right to work status

- Register as an employer with HMRC

- Set up employer's liability insurance

- Provide a written statement of employment particulars

- Pay at least the National Minimum Wage

- Manage PAYE tax and National Insurance contributions

- Consider pension auto-enrolment requirements

- Provide paid holiday and statutory sick pay

- Comply with working time regulations

We can guide you through these requirements or recommend payroll services that can assist

Yes. For full-time, permanent positions, a written contract is legally required and protects both parties by clearly outlining expectations, responsibilities, and terms of employment. We provide contract templates and can assist with customisation to your specific situation.

Common benefits include:

- Paid holidays

- Sick pay

- Pension contributions

- Use of a car or travel expenses

- Mobile phone for work use if relevant

- Health insurance

- Professional development opportunities

Additional benefits like accommodation (for live-in positions), performance bonuses, or paid overtime can make your position more attractive to high-quality candidates.

If issues arise during the placement, we encourage open communication and can offer mediation services. If the placement ultimately doesn't work out within our guarantee period, we will find a replacement at no additional fee (subject to our terms and conditions).

We remain available to both parties throughout the placement to help resolve any concerns.

If your childcare needs change, contact us to discuss how to adapt your current arrangement or find a more suitable placement. Changes to hours, responsibilities, or employment terms should be documented in writing as amendments to the original contract.

Yes, we offer complimentary initial consultations for families to discuss their childcare needs and learn more about our services. Consultations can be arranged in person, via video call, or by telephone at your convenience.